Member Services
As a Navigenics member, you have the advantage of an entire team of professionals working to deliver the highest quality scientific results, clinical information and health and wellness knowledge so you can be successful on your path to optimal health.
- Genetic counseling: Each of our Genetic Counselors holds a master's degree in science and certification in genetic counseling. They are here to help you understand your genetic analysis and support you in knowing how to take powerful next steps toward optimal health.
- Member Service: Here to help you with any questions about Navigenics and our products and services, including your order status and scheduling time with our Genetic Counselors.
- Science team: We know that having quality, reliable results is important to you. Our science team is constantly reviewing new, published studies and monitoring our laboratory to make sure that you get the most reliable genetic analysis.
- CLIA-certified laboratory: The laboratory we use is government-certified under the Clinical Laboratory Improvement Amendments. It adheres to the highest standards for quality and accuracy, giving you the most reliable results possible.
- Clinical team: Our medical writers and clinicians are working to make sure that you have the information needed to take action on your genetic results.
- Collaborators: We are working to establish new collaborations with top medical institutions to help make sure you have access to the resources you need.